The short answer
A charge from NURX* HEALTHCARE RX represents an online medical consultation fee, at-home STI test kit, or recurring birth control prescription delivery from Nurx (Thirty Madison).
Nurx Telehealth Services
A charge appearing on your bank or credit card statement as NURX* HEALTHCARE RX indicates a transaction processed by Thirty Madison / Nurx Inc. for your Nurx Telehealth Prescription. This billing entry covers virtual physician consultations, at-home diagnostic test kits, and recurring shipments of prescription medications including birth control, dermatology products, and preventative care supplies.
Customers typically see this charge when an annual medical provider review fee is billed or when a scheduled three-month prescription refill ships directly to their home address. Because these digital healthcare services operate on automated recurring schedules, monthly or quarterly subscriptions continue indefinitely unless paused or cancelled through the online patient portal.
To verify the charge, sign into your account at nurx.com or open the mobile application to inspect your complete treatment history, billing receipts, and upcoming delivery dates. If you no longer require the service, you can cancel your prescription plan or update your payment details directly in your account dashboard before the next fulfillment window begins. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Annual or semi-annual medical provider consultation fee
- Recurring copay or direct-pay charge for 3-month birth control refill
- At-home STI or HPV screening kit purchase
Managing Nurx Prescriptions
Manage auto-refills or consult medical providers in the Nurx app.
- Log in to nurx.com or open the Nurx mobile app.
- review to "Treatments" > "Manage Prescription".
- Select "Pause Refills" or "Cancel Treatment" before your next refill date.
Frequently Asked Questions
Does Nurx accept health insurance?
Yes, Nurx bills insurance for prescription medications, often resulting in $0 copays under the Affordable Care Act for birth control.
Is the Nurx medical consultation fee refundable?
Medical consultation fees cover clinical review by a licensed provider and are non-refundable once the review is completed.
Independent reference — not affiliated with Nurx Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Nurx Terms of Service https://www.nurx.com
- Nurx Billing and Insurance FAQ https://support.nurx.com
Reviewed Aug 15, 2026 · high · About UnknownCharges