The short answer
This charge is for a recurring subscription or one-time purchase from Nutrafol. It typically appears when an auto-refill plan processes a new shipment or a direct purchase is finalized.
Why is Nutrafol charging my card?
Seeing NUTRAFOL SUBSCRIPTION on your bank statement indicates an active billing cycle for your Nutrafol Order. Processed by Nutraceutical Wellness Inc., this transaction corresponds to direct-to-consumer purchases of hair growth wellness supplements shipped on a recurring schedule.
Cardholders frequently encounter unexpected charges from this merchant because initial purchases often enroll customers in auto-refill programs that ship product supplies every month or quarter. Because deliveries are spaced out over extended periods, customers easily forget about the recurring subscription until a new billing cycle processes.
To verify the charge, log into your customer account on the official Nutrafol website and review your active subscriptions and delivery frequency settings. You can manage upcoming shipments, adjust delivery dates, or cancel auto-refills in your dashboard to prevent future charges before fulfillment begins. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Is Nutrafol an automatic subscription?
Yes, many Nutrafol products are sold as subscriptions that automatically rebill and ship at regular intervals unless explicitly canceled.
Can I pause my Nutrafol deliveries?
Yes, you can pause or delay upcoming shipments by logging into your online account portal and adjusting the delivery schedule.
How to cancel Nutrafol auto-refill
Stopping future Nutrafol charges requires accessing their customer portal before the next scheduled billing date. Once a charge has already posted, the order has likely entered the fulfillment stage and may be difficult to intercept.
Be sure to check your email for any upcoming shipment notifications, as these provide a brief window to modify or cancel the order before the credit card authorization is captured.
- Log in Sign in to your Nutrafol account on their official website.
- Manage Subscriptions review to the 'Manage Auto-Refills' or subscriptions section.
- Cancel Select the active plan and choose the cancellation option.
Does Nutrafol offer refunds?
Refunds are generally provided for unopened, unused products returned within their specified window, minus any shipping fees.
How do I contact Nutrafol support?
You can reach their support team via the contact form on their website or by emailing their dedicated customer service address.
Independent reference — not affiliated with Nutrafol. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Nutrafol Terms https://nutrafol.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 31, 2026 · high · About UnknownCharges