The short answer
A charge from PHRASE* TRANSLATION corresponds to Phrase Localization Platform, Phrase Strings software translation, or Phrase TMS from Memsource a.s. / Phrase.
Why it shows up like this
A charge from PHRASE* TRANSLATION corresponds to the Phrase Localization Platform, Phrase Strings software translation, or Phrase TMS provided by Memsource a.s. / Phrase. Software development teams, localization professionals, and global enterprises rely on these advanced translation management systems to translate mobile applications, websites, and digital software repositories efficiently across multiple languages.
Billing descriptors appear as PHRASE* TRANSLATION, PHRASE.COM, or MEMSOURCE. Charges reflect monthly or annual user seat licenses and hosted string translation volumes. Organizations encounter these recurring transactions when enterprise subscription agreements auto-renew or when additional localization user seats are provisioned within the workspace console.
To review billing details or cancel your software subscription, sign in with administrator credentials on the official platform console and navigate to organization subscription settings. You can review active user licenses, download PDF invoices, or terminate plan renewals prior to the end of the active billing period. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Don’t recognize it? Common scenarios
If you do not recognize this charge immediately, check with your company's software development or localization departments to see if engineers integrated Phrase Strings into an active project repository.
- A product engineering team integrated Phrase Strings into a web or mobile app repository.
- An annual Phrase Localization Suite enterprise agreement auto-renewed.
- Phrase Language AI machine translation credits were consumed.
How to locate the invoice and cancel
Workspace administrators can easily access historical billing receipts and manage active seat tiers directly within the online organization console.
- Sign in to Phrase Console Go to app.phrase.com and log in with your administrator account.
- Review Account & Subscription review to Organization Settings > Subscription & Invoices to view active user seats and invoices.
- Cancel Plan Click Cancel Subscription under Plan details to terminate renewal at the end of the billing period.
Frequently Asked Questions
Reviewing your company's software tooling inventory helps clarify whether active localization subscriptions are currently utilized by your engineering staff.
What is Phrase Strings vs Phrase TMS?
Phrase Strings specializes in software developer string translation and GitHub integration, while Phrase TMS is designed for enterprise document translation.
How do I cancel Phrase?
Administrators can cancel subscriptions in Organization Settings > Subscription & Invoices.
Dispute Rights & Fraud Prevention
If you suspect unauthorized billing activity on your corporate card, contact your financial institution immediately to report the transaction and request a temporary card block.
Independent reference — not affiliated with Phrase (Memsource a.s.). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Phrase Localization Platform Pricing https://phrase.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges