The short answer
A charge for PRIVACYGUARD* TRILEGIANT represents an ongoing credit security or identity monitoring subscription from Trilegiant Corporation (Affinion / cxLoyalty).
Why it shows up like this
A credit card statement entry displaying PRIVACYGUARD* TRILEGIANT represents an ongoing credit monitoring or identity protection subscription managed by Trilegiant Corporation / Affinion. This charge appears on your statement when you maintain an active security tier or when a promotional trial period converts into a recurring monthly membership.
Many consumers encounter this billing after accepting credit monitoring offers during retail checkouts or credit card reward promotions. Once the initial low-cost or free trial window expires, the subscription automatically renews at standard monthly rates ranging from ten to twenty-five dollars.
To verify the status of this subscription, sign in to the official security portal or call customer support directly to request cancellation. If you did not authorize the recurring membership, contact your bank or credit card issuer immediately to block future debits and dispute unauthorized transactions under consumer protection laws. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
Common reasons for this charge
Common triggers include promotional trial conversions and auto-renewing credit monitoring subscriptions.
- A 14-day $1 trial period ended, converting the account to recurring monthly membership.
- A recurring monthly PrivacyGuard subscription auto-renewed on the scheduled date.
- An offer was accepted through a credit card issuer partner rewards program.
How to locate the invoice and cancel
Log in to your member dashboard or contact phone support to review active plan terms and cancel subscriptions.
- Log in to PrivacyGuard Go to privacyguard.com and sign in to your dashboard.
- Review Account Profile review to Account Details to view active plan terms.
- Call Support to Cancel Call customer service at 1-800-400-6921 to cancel your membership.
Frequently Asked Questions
Review frequently asked questions regarding telephone cancellation requirements and subscription billing policies.
Can I cancel PrivacyGuard online?
Most PrivacyGuard subscriptions require calling customer service at 1-800-400-6921 to finalize termination.
Does PrivacyGuard refund recurring charges?
Monthly charges are generally non-refundable once billed, but customer support can review recent renewal disputes.
Dispute Rights & Fraud Prevention
If you did not authorize this charge or consent to a subscription, contact your card issuer to block future billing.
Under the Fair Credit Billing Act, you are entitled to dispute unauthorized billing within 60 days of the statement date.
How do I report an unrecognized PrivacyGuard charge?
Contact your bank or card issuer to dispute the unauthorized charge and request a replacement card if necessary.
What is the dispute investigation timeline?
Card issuers must resolve the investigation within two complete billing cycles, up to 90 days.
Independent reference — not affiliated with Trilegiant Corporation / Affinion Group. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- PrivacyGuard Terms & Conditions https://www.privacyguard.com
- CFPB: Understanding Credit Monitoring Subscriptions https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges