The short answer
A charge from HIMS* HEALTHCARE MONTHLY represents a recurring telehealth subscription for prescription hair loss (Finasteride), ED, skincare, or weight loss treatments from Hims & Hers Health.
Hims Telehealth Billing Explained
A charge appearing on your statement as HIMS* HEALTHCARE MONTHLY represents a recurring telehealth subscription and prescription delivery service from Hims & Hers Health, Inc. The digital health platform connects male patients with licensed medical providers for online consultations and treatments covering hair loss, erectile dysfunction, skincare, and weight management.
This charge appears on your account because medical treatment plans and prescription medication refills renew automatically on monthly, quarterly, or semi-annual schedules. Once a physician approves your clinical care plan, the pharmacy automatically prepares and ships your medication while billing your saved payment card.
To manage, pause, or cancel your subscription, sign in to your patient account at forhims.com and visit the subscription settings before your next scheduled refill date. Note that federal pharmacy regulations prevent the return of dispensed prescription medications for refunds. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Recurring monthly or quarterly refill delivery of prescription medications
- Initial medical consultation and provider review fee
- Over-the-counter shampoo, supplement, or cologne purchases
How to Manage or Cancel Hims Plans
Cancel before your next scheduled pharmacy refill date.
- Sign in to forhims.com/account.
- Go to "Subscriptions" under your profile avatar.
- Select "Manage" on the active treatment and click "Cancel Subscription".
Frequently Asked Questions
Review these frequent questions regarding prescription return policies and provider communication.
Can I return shipped prescription medications to Hims?
Due to state and federal pharmacy laws, prescription medications cannot be returned for a refund once dispensed.
What should I do if I want to adjust my dosage?
Message your assigned medical provider through the secure Hims portal before your next refill date.
Independent reference — not affiliated with Hims & Hers Health, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Hims Terms and Conditions https://www.forhims.com
- Hims Subscription Cancellation Guide https://support.forhims.com
Reviewed Aug 15, 2026 · high · About UnknownCharges